Reservation Service & In-Field Camis System PO Survey
Background
2022 saw another year of change as Reservation Services changed contracts from USeDirect to Camis. Despite the disadvantage of a quick launch timeline, we had a successful year, one that saw another record-breaking number of reservations. We thank you for your teamwork, tenacity and dedication that made this year possible.
We are pleased to now have a trusted and reliable service provider; with this solid foundation, we look forward to providing increased service to both Park Operators and the public.
2022 Survey
The purpose of the survey is to collect Park Operator feedback on the Reservation Service, and about working with Camis and the Reservation program in general.
Park Operators are integral to the reservation experience. Collecting input from Park Operators is essential to improving what we do. Your responses will help to inform off-season projects and system improvements and will contribute to ongoing improvements.
This survey is compiled of 5 sections and 35 questions, it is estimated to take 20 minutes to complete. It is advised to review your helpdesk tickets in advance of this survey, question 16 requests ticket information (if applicable).
The 5 sections are:
In-field System
Working with Camis
Reporting and Data
System Orientation (training and reference materials)
BC Parks Reservation Services Team