BC Parks Operations Model Review - Park Operators Survey

Purpose of the Survey:

Park Operators are at the heart of operations all across the provincial parks system. POs are the primary face of BC Parks to frontcountry visitors, as well as the eyes, the ears, and boots on the ground. This role is integral to how we operate our parks and provide access to nature for British Columbians and visitors to our province.

We are quickly approaching the end of our 10-year bundled agreements. In anticipation, we are conducting a review of our approach to in-park operations. As our prime partner in service delivery, we are hoping to better understand your experiences with the current 10-year Park Operator Agreements:

• What’s working well?
• Where are there opportunities to improve?
• What would you like to see changed?

For Park Operators not part of the Society of Park Operators, this survey is the first step in our engagement with you as we delve into analysis of the 10-year Park Operator Agreements. 

As we move forward in our review, we will be working with a consultant to better define BC Parks’ service offerings, who delivers each service, and how are they delivered. 

In the coming months you will have additional opportunities to engage and share your experiences in delivering services in BC Parks campgrounds. Your responses to this survey will help us to better understand the perspective of Park Operators and will help to focus the scope of engagement as we move forward.  

All responses will remain anonymous. The survey results will be reported in a summary format, with respondents’ identifying information removed. 

Time: 15 – 20 minutes to complete